Privacy Policy

01 Information We May Collect

We may receive information that you voluntarily provide while requesting a consultation or contacting us. This may include:

• Your full name
• Your phone number
• The service or concern selected by you
• Messages or details you choose to share
• Information provided during phone or WhatsApp communication

Please avoid sharing passwords, bank details, government identification numbers or other unnecessary sensitive information.

02 How We Use Your Information

Information shared by you may be used for the following purposes:

• To respond to your enquiry or consultation request
• To understand the nature of your concern
• To communicate with you through phone or WhatsApp
• To provide information about the requested service
• To improve website communication and user experience
• To comply with applicable legal obligations

We will not use your information for an unrelated purpose without an appropriate reason or your permission.

03 WhatsApp Consultation Form

The consultation form on this website is designed to prepare a message and open it directly in WhatsApp. The current form does not intentionally save your submitted details in a separate website database.

Once WhatsApp opens and you send the message, the communication is also subject to WhatsApp’s own privacy practices and terms. Please review the privacy settings of the platform before sharing personal information.

04 Technical and Website Information

Depending on the website hosting provider and tools being used, limited technical information may be recorded automatically. This can include an IP address, browser type, device type, referring page, date and time of access, and pages visited.

This information may be used for website security, performance monitoring and basic traffic analysis. It is not intended to personally identify visitors unless required for security or legal reasons.

05 Cookies

This website may use essential cookies or similar technologies required for basic functionality, security and performance. Third-party tools added to the website may also use cookies according to their own policies.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

06 Sharing of Personal Information

We do not sell or rent your personal information. Information may be shared only when reasonably necessary with:

• Communication platforms such as WhatsApp
• Website hosting or technical service providers
• Professional advisers where reasonably required
• Government or legal authorities when required by law

Any service provider involved may process information under its own privacy policy and legal responsibilities.

07 Data Security

Reasonable administrative and technical steps are taken to protect personal information from unauthorised access, misuse, loss or disclosure.

However, no website, internet transmission or communication platform can guarantee complete security. You should share only the information necessary for your enquiry.

08 Retention of Information

Personal information and consultation messages may be retained only for as long as reasonably necessary to respond to your enquiry, provide the requested communication, maintain records or meet applicable legal requirements.

Information that is no longer required may be deleted or securely removed, subject to legal and operational requirements.

09 Your Choices and Requests

Subject to applicable law, you may contact us to request:

• Access to personal information shared by you
• Correction of inaccurate or incomplete information
• Deletion of information that is no longer required
• Withdrawal of consent for future communication
• Resolution of a privacy-related concern or complaint

We may need to verify your identity before acting on a request. Some information may be retained where required by applicable law.

10 Children’s Privacy

This website and its consultation services are intended for adults. A person under the age of 18 should use the website or contact us only with the involvement and permission of a parent or legal guardian.

If you believe that information relating to a child has been shared without appropriate permission, please contact us so the matter can be reviewed.

11 Third-Party Links

This website may contain links to WhatsApp or other external websites and services. We do not control the privacy practices, security or content of those third-party platforms.

You should review the privacy policy of any external service before submitting personal information.

12 Changes to This Privacy Policy

This Privacy Policy may be updated when website features, communication methods, legal requirements or business practices change. The revised version will be published on this page with an updated revision date.

Continued use of the website after an update will be subject to the revised Privacy Policy.